Return Policy

Temporary Return & Exchange Policy

April 05 2020 and onward we will not be excepting any items for return or exchange due to Covid-19 Pandemic. This is to safeguard our staff and customers.

Standard Return & Exchange Policy

Products can be exchanged within 10 days of purchase if any defects are found. Products sold by Mastdeal.com cannot be returned. If customer detect any issues with the product, customer have to notify the seller immediately. Items can only be accepted by seller with RMA number. RMA can be obtained by sending email to returns@mastdeal.com. Exchanges will be accepted at sole discretion of the Mastdeal.com Customer will be liable to any return postage (if applicable). Copy of original receipt must be sent along with item for exchange. If Item for exchange is not available for exchange, Mastdeal.com can provide customer with comparable product or refund the customer at its sole discretion. Any software items, Gift cards or E-gift cards sold by Mastdeal.com will not be eligible for any return or exchange at all. Mastdeal.com have full right to change its return policy at any time without any notice to anyone.